# Contact

> Whether you're evaluating SocialFaktory for your team or need help with your account, we answer every message, usually within one business day.

Canonical page: https://www.socialfaktory.com/contact

Email: hello@socialfaktory.com

## Support

Something not working, or a question about billing? Email hello@socialfaktory.com from your account address and include the brand or video involved so we can dig in fast.

## Feedback

A format you wish existed? A channel we should publish to? The roadmap is driven by what teams ask for, and the changelog shows what shipped. Tell us.

## More detail

- Features: https://www.socialfaktory.com/features.md
- Pricing: https://www.socialfaktory.com/plans.md
- Overview: https://www.socialfaktory.com/index.md